1. Introduction
This Privacy Policy explains how we collect, use, share, and protect information in connection with this website (the “Site”) and our lead generation and nurturing services. By using the Site or contacting us, you agree to the practices described here.
2. Information we collect
Information you provide. When you submit a form or contact us, we collect details such as your name, work email, company, the nature of your enquiry, approximate volumes, and any message you send.
Information collected automatically. When you visit the Site, we may collect technical information such as your IP address, browser and device type, pages viewed, referring URLs, and similar usage data, including through cookies and analytics tools.
Consent records. Where you provide consent (for example, by submitting a form), we record details associated with that consent, such as a timestamp, IP address, and user-agent, so we can demonstrate that consent was given.
3. How we use information
We use information to:
- respond to your enquiries and communicate with you;
- provide, operate, and improve our services and the Site;
- maintain records of consent and compliance;
- prevent fraud, abuse, and security incidents;
- send business communications where you have asked to receive them or where permitted by law.
4. Lead data and consent
As part of our services, we process contact data — including phone numbers — that is collected with consent at the point of capture. We honor opt-out requests promptly: a contact who opts out (for example, by replying with a stop keyword) is suppressed from further messaging. Messaging is operated within applicable timing and frequency rules. Consent records are retained so that opt-in and opt-out status can be verified.
5. How we share information
We may share information:
- with advertisers and partners, as part of delivering our lead generation and nurturing services, in line with the consent provided;
- with service providers and processors who support our operations (for example, email delivery, messaging, hosting, analytics, and customer-relationship tools), under appropriate confidentiality and data-protection obligations;
- where required by law, or to protect our rights, safety, or property, or those of others;
- in connection with a business transaction, such as a merger, acquisition, or sale of assets.
We do not sell personal information collected through this Site to unrelated third parties for their own independent marketing.
6. Cookies and tracking
The Site uses cookies and similar technologies to operate the Site, remember preferences, and understand how the Site is used (including through analytics tools). You can control cookies through your browser settings; disabling some cookies may affect how the Site functions.
7. Data retention
We keep information for as long as needed to fulfill the purposes described in this Policy, to comply with our legal and compliance obligations (including consent records), to resolve disputes, and to enforce our agreements, after which it is deleted or anonymized.
8. Data security
We use reasonable technical and organizational measures to protect information against unauthorized access, loss, or misuse. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
9. Your rights
Depending on your location, you may have rights regarding your personal information, including the rights to access, correct, delete, or restrict its use, to object to certain processing, to data portability, and to withdraw consent at any time. To exercise these rights, contact us at privacy@exuma.io. We will respond in accordance with applicable law. You may also have the right to complain to a data protection authority.
10. International transfers
Information may be processed and stored in countries other than the one in which you are located. Where required, we take steps to ensure appropriate safeguards are in place for such transfers.
11. Children’s privacy
The Site and our services are intended for businesses and are not directed to children. We do not knowingly collect personal information from anyone under 18. If you believe a minor has provided information, please contact us so we can remove it.
12. Third-party links
The Site may link to third-party sites and services that operate under their own privacy policies. We are not responsible for their practices, and we encourage you to review their policies.
13. Changes to this Policy
We may update this Privacy Policy from time to time. Material changes will be reflected by updating the “Last updated” date above, and where appropriate we will provide additional notice.
14. Contact
For privacy questions or requests, contact privacy@exuma.io, or use our contact page.